
Frequently Asked Questions
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When does the wings effect appear on the base?
The base wings effect is unlocked when the command center reaches the Iron Blood level at Lv 1.
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Why is there a difference between the number of "defeated enemies" and the number of "enemy losses"?
The number of "defeated enemies" in the base represents the number of enemy units, generals, and defensive units you have defeated since bui...
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Why did I lose my new base armor when I upgraded to level 6?
Do not worry; there is no issue or bug, as this protection is only for beginners. When your base reaches level 6, you will no longer be a be...
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Why do I lose resources for no reason?
Many factors affect your balance of resources, like:- Your base is being attacked, and your resources are looted.- Using resources in upgrad...
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How can Server Merge affect the bases?
Impact of server merge:- All the officials' titles will be adjusted.- All Alliance buildings will be removed, and the Alliance units and res...
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How can I report a player with an inappropriate name?
Come across an inappropriate player name.You can report this player’s name by contacting the support team and providing them with a screensh...
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Can I send gold or units to another player?
Gold can not be exchanged between players, but you can reinforce your alliance bases with your units through the Communication Center locate...
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How do I get benefits from the Monthly Card in my sub-account?
Please take the following actions to benefit from the monthly card in your sub-account:- From your main base, click on the Commander's avata...
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What are the Trade Caravans?
The trade caravan is a helicopter offering deals with valuable items. It's located near the Iron Blood Relic building. You can accept or dec...
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How do I contact the support team from my phone?
Unfortunately, we currently do not have a department to communicate with the players via phone. We serve all our customers through messages ...
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What is shock damage?
Shock damage inflicts substantial harm and additional damage to the enemy's troops.
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Can I send a gift to my friend?
Yes, to send a gift to your friend, follow these steps:- Click on the Iron Blood Relic building in your base.- Click on "Send gifts."- From ...
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How to earn the sigil of iron blood?
You can earn a sigil of iron blood by:- Purchase it from different packs.- Earn it from event rewards.- Complete research and necessary upgr...
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What does Siege mean?
Siege is when attacking another player's base.
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How do I block a player from chat?
To block a player in the world chat, please follow these steps:- Click on their message.- Choose “add to blacklist". - In case you want...
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