Don't worry; messages cannot be deleted from the mail for no reason.
We'll explain the cases where messages can be deleted from your account without you deleting them:
- When messages and reports number reach 999, all old messages that exceed three months of history are deleted except for messages that have been added to favorites.
- If you deleted the game and reinstalled it, so if you have important messages, reports, or even references that you want to keep, take a screenshot for them and save them to your device.
We'll explain the cases where messages can be deleted from your account without you deleting them:
- When messages and reports number reach 999, all old messages that exceed three months of history are deleted except for messages that have been added to favorites.
- If you deleted the game and reinstalled it, so if you have important messages, reports, or even references that you want to keep, take a screenshot for them and save them to your device.