I made a purchase, but I didn't receive the items

The payment process is done through the official payment platforms of Google and Apple, and the purchase process is easy. However, errors ma...

Refunding and banning system

Policies followed when refunding after gaining items:1. If the player is refunded for the first time despite collecting it, the system will ...

Why didn't I receive the gold on my monthly card?

The purpose of the monthly cards is to divide the gold by 30 days, meaning you will only receive some of it once you buy it. Therefore, you ...

What is the Advanced Monthly Card?

The Advanced Monthly Card Pack is one of the distinctive monthly packs. Upon purchase, you get many great items in the game daily for a mont...

Is it possible to purchase and activate more than one Monthly Card?

You can buy and activate more than one type of monthly card at the same time, but it is not possible to use the same card more than once at ...

Why didn't I receive the gold on my monthly card?

The purpose of the monthly cards is to divide the gold by 30 days, meaning you will only receive some of it once you buy it. Therefore, you ...

How do I recharge in the game? What are the payment methods?

Click on your current gold balance and choose your preferred package from the available packages (containing items, gold, honor, etc.) or on...

How do I recharge in the game? What are the payment methods?

Click on your current gold balance and choose your preferred package from the available packages (containing items, gold, honor, etc.) or on...

What percentages appear on the packs, such as (x% bonus) and (6502% extra)?

This percentage does not represent the additional value for gold or bonus items; the total value of the items and gold in this package is eq...

How do I add a Visa, MasterCard, or other credit card to my account to make purchases? (Android)

You can add a Visa, MasterCard, or other card to your account in two ways:1. From the app store of your device:- Click on your profile pictu...