Can I play the game offline?

This feature is not possible. The game requires a strong, stable internet connection because you attack and chat with real players. Any disc...

Why does my device heat up while playing?

Excessive heat during gameplay, especially in data-intensive games, is common on certain devices. To mitigate this issue, consider the follo...

The game is not working on Android / I can't log in

Not all device specifications and versions are compatible with the game's requirements. The type of device plays a significant role in achie...

How do I clear cache on "Android"?

You can clear the cache on your device by following these steps:- Go to your phone settings.- Click on "Apps" or "Applications."- Choose the...

Disconnecting reasons

Disconnection in the game can be the result of various reasons, and to resolve this issue, you can check the following points: - The quality...

What should I do when the game update is not working?

When a message indicates a new update for the game, click "update" and do not exit the game. A loading bar will appear in the top center of ...

What should I do when the game crashes or does not open? (IOS)

If the game crashes or fails to start, try following these steps:- Ensure that the operating system on your device is updated to the latest ...

The game is not working on (IOS)

Not all device specifications and versions are compatible with the game's requirements. The type of device plays a significant role in achie...

What should I do when the message "The game is under maintenance" appears?

The game server may be under maintenance to improve the performance and make important fixes or updates. We are working to provide you with ...

Why are messages deleted?

Don't worry; messages cannot be deleted from the mail for no reason.We'll explain the cases where messages can be deleted from your account ...

Error! No internet connection is available. Make sure Wi-Fi or mobile network data is enabled, then try again.

If this message pops up:Error! No internet connection is available. Make sure Wi-Fi or mobile network data are enabled, then try again.Pleas...