Can I play the game offline?

Sorry Commander, this feature is not possible since the game requires a stable internet connection because you attack and chat with real pla...

Why does my device warm up while playing

Some high-performance devices warm up significantly when playing games that contain a lot of data.You can avoid that by following these step...

The game is not working on Android / I can't log in

Please note that not all devices' specifications and versions are compatible with the game, so the device type is very important to have an ...

How to clear the cache (Android)?

- Go to your device settings, then applications or (apps).- Choose Strike of Nations: Alliance Empire from your applications list. Then you ...

Reasons for disconnecting from the game

Please note that disconnecting in the game may be due to more than one reason, as:- Check connectivity quality; the game needs a strong conn...

The game is under maintenance. What should I do?

The game server may be under maintenance to improve the performance and make important fixes or updates. We are working to provide you with ...

The game update is not working. What to do?

To solve this issue :1- Use a strong and stable internet source when updating the game since it needs a good quality connection.2- Also, che...

I can't link my base with my Facebook account; I get a message saying, "this account is linked though it is not (IOS)"

- Logout from all of your Facebook accounts, whether from browsers on your device or the Facebook app.- Uninstall the game, reinstall it, an...

This Apple ID has not yet been used in the iTunes store. Tap Review to sign in, then review your account information.

No need to worry, Commander. If you received this message, all you have to do is click on “Review.”Then fill in your personal information ab...

What should I do when the game crashes or won't open? (IOS)

Please try the following steps to repair the game:- Make sure your device is up to date. Go to Settings > General > Update to check fo...

The game is not working on (IOS)

Please note that not all devices' specifications and versions are compatible with the game, so the device type is very important to have an ...