
Unable To purchase Messages & Their Implications
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Unable to complete the payment - transaction declined! (Android)
If this message pops up:Unable to complete the payment—transaction declined!All you have to do is check the following points:- Make sure you...
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Expired Card!
If you get a message indicating that your card has expired, click "Update card" and fill in the new information carefully.If you need help, ...
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Acquirement of product info failed. Please retry later
If you see this message: "Acquirement of product info failed, please retry later."- Make sure to update the game to the latest version from ...
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Error! No internet connection is available. Make sure Wi-Fi or mobile network data is enabled, then try again.
If this message pops up:Error! No internet connection is available. Make sure Wi-Fi or mobile network data are enabled, then try again.Pleas...
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- Unable To purchase Messages & Their Implications
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