What is the trade caravans?

Trade Caravans is a helicopter carrying deals. It could give you gold, resources, or items. You can accept or decline the deal according to ...

“Free support” Item

An item you can use to increase your free chances to acquire free resources inside the support camp building. You’ll get it as a reward afte...

How to save or delete coordinates?

Click on the wanted site, press on the star beside the coordinates. you will find it in your Favorites file, at the left bottom of the world...

Collecting resources from Resources Zones on the map.

Resources Zones can be found on the world map, click on the preferred location and choose “Collection” to send your troops to occupy the si...

What is the “Redeem Code”?

It is a number or a code that can be used for specific occasions, given by the SON team, and will give you great packs and items.When codes ...

Can I send gold or units to another player?

Gold can not be exchanged between players, but you can support your alliances with units through Communication Center located in the base.

I cannot find the food I produce!

Units cost you food even if you do not have enough food, they will keep consuming, and what you have might reach zero or less. So the food y...

What will you get from occupying any empty zones outside the base?

- Protect your units from any attack by sending them outside the base.- Prepare a bait and a raid for the enemy so that if he scouts your ba...

When do the wings effect appear on the base?

Base Wings effect unlocked when the base and Iron Blood reach Lv1.

What is the difference between Synthesizing Materials and Synthesize parts in the Parts Workshop?

There is no difference between Synthesizing Materials and Synthesize parts; only Synthesize parts saves you more time.

What is Equipment Widgets?

The power of Equipment Widgets is the strength of the equipment you have inside the Parts Workshop, and you can find out the strength of you...

Why is there a difference between the number of (defeated enemies) and the number of (enemy losses)?

The number of (defeated enemies) found in the base represents the number of enemy units, generals, and the defensive units that you defeated...

I can't find rebel forces with a higher level than the ones I defeated !

The rebel forces level depends on the time the server is on the map of the world, meaning that the level of the rebel increases on the map w...

I can't find rebel forces with a higher level than the ones I defeated although they are on the server !

Rebel forces availability in certain levels depending on the area around your base, so you have to change your location on the map so that o...

Why didn't I get a Power Loss HQ support package?

If you didn't get the Power loss HQ support package after you get defeated is not an issue in the game. This package is not sent to any play...

What is the highest level of the officers’ medals?

The highest level is 16.

What is Open Extra Deployment Queue?

Open Extra Deployment Queue is empty means you don't have any deployed troops in missions for attacking or other tasks.

What are the Chapter missions?

Chapter missions are additional missions that help you to gain extra rewards after completion. You can collect these chapter rewards after c...

Why are there no damaged units and just killed units in Resource Zones, Battle Lab, or Nuclear Silo?

This is normal, the rules of attacking outside the base, whether on (Control Site, Resource Zones, Battle Lab or Nuclear Silo) the damage wi...

I need a New Player Relocation item.

Please note that the New Player Relocation item is sent automatically by the system, and you can find it in the mail when the Command Center...

Why did I lose my new base armor when I upgraded to level 6?

Do not worry; there is no issue or a bug, as this protection is only for beginners, and when you reach level 6, you will no longer be a begi...

How can I increase the level of General Medals?

You can increase the level of the General Medals by using the Exp of it.You can collect General medals by:- Attack using the Special Forces ...

Why did I get a card with less value than it is on the Scratchcard?

There is no issue or bug at all with the packs you get from Scratchcard, but you will get what is written inside the card instructions.Examp...

I can't use resources, although I have enough of them.

There is no issue if you are not able to exchange resources even if you have them. What you have is among the resources that are protected, ...

I can't see the new attributes that are coming in the new update.

There should not be a significant change to the rewards or adding new ones, but there might be a slight change on some event items or an upd...

How do I contact the support team by phone?

Unfortunately, currently, we do not have a department to communicate with the players via phone. We serve all our customers through messages...

Why are messages deleted for no reason?

Don't worry; messages cannot be deleted from the mail for no reason.We'll explain the cases where messages can be deleted from your account ...

What does the Caravan Trade Load limit exceeded mean?

You have reached the maximum number of Caravan Trade; it reached the highest amount of resources that could be donated.If you have exceeded ...

I received a notification that I received a gift and can't find it!

Don't worry, this may be related to another base created on your device so check all your bases or it could be your current base that remind...

What does Kill one level 1 unit to get 2 points mean?

This means you have to attack the fortress and not rebel forces that contain Level 1 military units and defeat them to get 2 points in the e...

Why do I lose resources for no reason?

Do not worry; there are many factors that affect your balance of resources, like:- Your base being attacked, and your resources are looted; ...

Why are the resources not increasing?

Units cost you food. Even if you do not have enough food, they will keep consuming; if the balance reaches zero or less, the food you produc...

Is there a Server Merge Compensation?

There are compensations after the server merge. All commanders in the server will get:- 100 gold items *5.- 2 items of Advanced relocation f...

When will you deploy the next update?

Please note that our updates are permanent, and our teams are making every effort to provide you with the best.Great surprises and special e...

How can I report a player with an inappropriate name?

If you come across an inappropriate base name, you can report this player’s name by contacting the support team and providing them with a sc...

How to choose a battlefield in-game?

1- If you have downloaded the game for the first time on your device, it will automatically enter the last server that was unlocked.2- If yo...

Officer Exploration building disappeared!

Don't worry, Commander; this building has not disappeared! It has been merged with the Officer Camp and replaced with the Project Spyder bui...

Where are the Trade Caravans?

Don't worry, Commander, the Trade Caravans is not disabled; it is now flying alongside the Iron Blood Relic; please pay attention to its new...

What is Spyder Energy, and how to use it manually?

Spyder Energy is your achievements result in the Spyder project from training forces, completing research, and upgrading buildings; for ever...

How can I activate my base skin?

If you have any of the base skins and want to activate them, you can do so by:- Click on your base in the map ,select base skin, then activa...

Relocation of the base conditions

The following are the requirements of relocating the base:- The age of the base should not be more than five days - You cannot complete the ...

Collecting spyder points from training troops

To get spyder points, you must train a specific number of troops for each level.You should be aware that the higher your troop level, the mo...

Collecting spyder points from training air force units

To get spyder points, you must train a specific number of air force units for each level to get spyder points.You should be aware that the h...

How to get benefit from the monthly card in my sub-account?

Please take the following actions to benefit from the monthly card in your sub-account:- From your main base, click on the commander's avata...

Why am I unable to add my sub-account to my alliance?

To be able to join your main base and sub-account to the same alliance, the alliance must reach level six; if it is less, you will be unable...

Why are the looted resources different from the amount displayed?

There is a weekly limit for looting protected and non-protected resources from the sub-account.Also, each resource type has a different weig...