Account & Settings
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Linking Account
Please bind your account to keep it safe in case you have deleted the game or lost your device. Also, you can play with your Base from diffe...
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Change/unlink accounts
The feature to change or remove the bound accounts from the Base is not available, and the system will not allow it as long as there is no t...
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Selling or buying accounts/bases
Sharing, selling, or buying accounts goes against our Terms of Service and the terms set by Apple and Google. If an account is shared, the c...
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Cheating & Hacking
We strictly prohibit cheating and hacking in the game! Players employing cheating methods or engaging in illegal actions will face a ban.To ...
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How do I change the commander's name in the game?
There are two ways to change the player's name:1. After purchasing the “Commander Name Change” item from the store, it will be directly add...
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How do I relocate my base to another server?
* To relocate your Base to a different server, you must meet all of the following conditions:1. Base registration time should be at most fiv...
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Changing Avatar
To change your avatar, please follow these steps: - Click on the commander avatar on the top left of the screen. - Click on the round arrow...
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I Have no sounds, what to do?
Check the following: - Make sure the sounds are active in the game's settings.- Close the game and reopen it again.- Make sure Media So...
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How can I turn the game audio On/Off?
You can control the sound and Music settings in the game, either On or Off, by following these steps:- Click on the avatar in the top left o...
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How to enable or disable notifications I receive from the game?
You can turn on or off receiving notifications from the game by following these steps:- Click on the avatar in the top left of the play scre...
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The name is still the same after changing
You must follow changing name rules (the commander's name must consist of 3 - 12 letters, spaces, or numbers).And if you couldn't change the...
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Why the current Repair installation pack button disappeared from my base?
If the Repair installation pack button disappears from the base, it means that the base has been completely repaired.
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What is the Google Achievements button in the settings?
This button shows your in-game achievements on your profile in "Google Play Games" app on your Android device.
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What is the connection quality button located in the settings?
This button shows the quality of your connection within the server, where you can move between the available networks, and your location is ...
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The system forces me to link my base while I don't want to. What should I do?
When the command center reaches level 6 or more, and the base is not linked to an account, the system will force you to bind your account be...
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I can't link my base to the game center account, and this message pops up always! "The requested operation could not be completed because the local player has not been authenticated."
This means that the Game Center is not activated on your device. Follow these steps to complete the process successfully: - Go to your devic...
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I can't change the account to my linked base on the game center, and this message pops up always! "The requested operation could not be completed because the local player has not been authenticated."
This means that the Game Center is not activated on your device. Follow these steps to complete the process successfully:- Go to your device...
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Terms and Policies for deleting the game account and personal data
Babil Games complies with international privacy policy laws; the delete personal data feature is available to protect the privacy and safety...
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How do I switch to my old account?
If your base is linked using one of the binding methods in the game, you can follow these steps:- Open the account bound to the base you wan...
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Actions endanger your device, account, and privacy and will permanently block your account without warning!
To maintain a safe and clean environment within our game, we suggest that you not resort to or use forbidden methods of play and follow the ...
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