When trying to redeem a code through the game's webshop, you might see the following message:
"Code Invalid or Used – Please check the code and try again. If the issue persists, contact support."

🔍 Possible reasons:

• The code is incorrect: Make sure the code is entered accurately with no extra spaces.
• The code has already been used: Codes can only be redeemed once.
• The code has expired: The offer might be time-limited.
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✅ What can I do?

-Tap "Try Again" to reattempt after checking the code.

-If you're sure the code is correct and hasn't been used:

• Tap the "Contact Us" button in the pop-up window (as shown in the image below).
• Provide the code you entered and a screenshot if possible.
• Our support team will review the issue and assist you as soon as possible.